Privacy Policy
Information we collect
We collect account information you provide, math questions, chat messages, uploaded images or PDFs, class materials when enabled, and related usage details needed to operate the service.
We may collect device, browser, diagnostic, and security logs to keep the product reliable and prevent abuse.
How we use information
We use information to provide AI tutoring, process uploads, create graphs and videos, maintain history, improve reliability, respond to support requests, and comply with legal obligations.
AI processing
Prompts, uploads, extracted text, chat context, and tool requests may be sent to AI infrastructure providers to generate responses. Do not submit sensitive personal information unless you accept that processing risk.
Analytics and your privacy choices
We use Google Analytics and Microsoft Clarity to understand how visitors use the MathBuddy website: which pages they visit, how they arrived (for example from a search engine or a campaign link), and general device and location information. These tools never receive your chats, uploads, file names or exam answers. Page content is masked in Clarity, and Clarity only runs on public pages.
If you are in the European Economic Area, the United Kingdom, Switzerland, Brazil, South Korea, China, Saudi Arabia or Quebec, or we can't tell where you are, analytics stays off until you accept it in the privacy banner. In other locations, analytics is on by default.
You can turn analytics off at any time with "Your privacy choices" in the site footer or the workspace account menu. Turning it off stops Google Analytics and Microsoft Clarity and removes their cookies from your browser.
If your browser sends a Global Privacy Control signal, we treat it as a request to turn analytics off.
Sharing and retention
We do not sell personal information. We share data with service providers for hosting, storage, analytics, security, support, payments if enabled, and AI processing.
We retain information for as long as needed to provide the service, meet legal obligations, and protect the product.
Contact
For privacy requests, use our contact form or email us directly.